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Solving For Tomorrow

Customer success solving tomorrow

Driving growth is all about assessing expectations and adjusting to meet your goals. It requires structured plans that remain flexible enough to accommodate obstacles you're certain to encounter along your way. As a customer of PCM, you'll have our support in developing every aspect of your data center plans, as well as assistance with implementation and management from beginning to end.

HDC consulting

Consulting

With more than 1500 technical resources across the US, Canada, Europe and Asia, PCM can easily help you design, implement and manage a broad array of infrastructure. Our Hybrid Data Center team has the certifications and expertise for each of our key partners with a broad array of tools to help you analyze your existing environment. With our assistance, you'll understand your IT needs and design the most appropriate solution to meet your networking and data center objectives. Our Hybrid Data Center consulting services include:

Storage Assessments

Cloud Assessments

DR/BCP Planning

Large scale network deployment

Datacenter design

Datacenter migration services

Certified Implementation

HDC Implementation

Implementation

Once PCM has helped design your new Hybrid Data Center infrastructure and sell you the hardware and software to meet your needs, we don’t stop there. We can warehouse gear for you as well as leverage our configuration centers to cost effectively configure and roll it out, using our team of more than 1,000 dispatch engineers and technicians.

Our professional services team provides the expertise for complex configuration, implementation and day two support. Our Hybrid Data Center team has the certifications and expertise for each of our key partners – Cisco, Citrix, CommVault, Dell/EMC, HPE,

IBM, Oracle, NetApp, Veeam, VMware and others to help you achieve your networking and data center objectives. Our implementation services include:

ISO 9001:2008 Configuration Centers

PMP Certified Project Management

Large venue wireless experience

Large scale network deployment

Datacenter design

Datacenter migration services

Certified Implementation Services

HDC Managed Services

Managed Services

PCM offers a rich array of managed services including:

PCM Hybrid Cloud Datacenters Hosting

PCM Infrastructure as a Service solution

PCM 24x7x365 Monitoring and Managed Services

HDC Network services

PCM Vendor Support Services

PCM resells support from our major partners to offer phone, internet and on-site assistance with repairs and replacement of hardware and software products you rely on daily, but we don’t stop there. PCM Complete is a robust offer for customers wishing for a higher level of support throughout the lifecycle of their assets. This program includes assigned account specialists, quarterly service reviews and on-going deliverables that help you to understand what you have and the appropriate timeframe in which to upgrade.

HDC Managed Services

Software Adoption

Purchasing a large amount of software without understanding how to use it or take advantage of the features can be frustrating to say the least. Fortunately, PCM has a robust Software Asset Management practice where our representatives interpret and communicate license usage in a way that makes sense. We complement this with PCM Lifecycle Advisor status for Cisco software which provides the best practices and training to encourage your users to take advantage of key software features and get the most out of the software you purchased.

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