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Outsourced & Managed Services

The speed of technology change is faster than ever and requires great skill and expertise to maintain that IT investment over its lifecycle. Trusted by customers for more than two decades, PCM Managed IT Support Services provide you the highest level of expertise and professional oversight of your IT operations. With services built on ITIL industry standard practices and a Unified Management Platform of best in class tools, our technical specialists will manage, monitor and support your entire IT environment, providing a single point of contact for your technology needs. In addition to Managed IT Operations, PCM provides SSAE 16 Data Center hosting facilities to keep your applications available and secure for just a fraction of the cost of establishing an “in-house” data center. Customers that choose Managed Support Services can reduce operational costs, increase productivity and free up resources to focus on growing the business.

Available Services:

Data Center Hosting

PCM's Data Centers provide enterprise class facilities designed with redundant infrastructure and backed by SSAE 16 and PCI DSS compliance to help clients reduce costs and increase systems availability with best in class operations.

Managed IT Services

We offer graduated levels of service designed to meet your unique needs, designed to keep your systems at their peak. Our Managed Services Operations Centers are staffed with highly certified resources that leverage proven tool sets and ITIL processes.

Systems Monitoring

Our 24x7x365 Operations Center can assist with the monitoring of servers, storage, network, desktop, VoIP and cloud operations through Client Information Portals including performance reporting, infrastructure dashboards, asset tracking, ticket status and work orders.


Our Staffing Services can help build the qualified technical workforce that a modern business needs. We can provide qualified candidates for your local or nationwide projects, as well as recruiting for both short-term positions and long-term placements.


We provide national Break/Fix support for equipment ranging from traditional desktops, printers, laptops, servers, storage and networking to emerging technologies like tablets and handhelds.

Service Desk

No matter how well-designed and robust your infrastructure may be, issues are inevitable. Our 24x7x365 US-based Service Desk solutions are tailored to meet the demands of your organization.

Field Support Services

With our national field service, we can create a front line support team to provide your employees with the services they require from your IT department including end-to-end infrastructure support, warranty support, IMAC services, backup services and more.


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